ACS

About Us


POLICIES, TERMS & CONDITIONS

CONTACT & TECHNICAL ASSISTANCE:
Please send an email describing your needs and we will respond as soon as possible. We are usually able to respond within hours. Contact Page.

PAYMENT:
We accept Visa, MasterCard, American Express, PayPal, checks drawn on US banks, money orders, and Bank Wire Transfers. Orders prepaid by check require 10 business days processing time. We do not ship C.O.D. orders placed on the website. There is a $15.00 service charge for wire transfers. Our current policy requires payment in advance from any new customer.

PRICES/TAX:
All prices are in US dollars and are subject to change without prior notice. ACS is not responsible for any typographical errors. All taxes payable shall be paid by buyer, added to the price quoted, and remitted to the proper taxing authority, unless an exemption certificate is provided in accordance with applicable law.

SHIPPING:
ACS cannot be responsible for shipping errors. Within 48 hours of receipt of each shipment, any shortage, wrong parts, concealed damage, etc., must be reported and pre-authorized for return by an ACS salesperson. Shipping charges on all returns must be prepaid. Products returned collect will not be accepted. Normal shipping is via FedEx ground. Overnight, 2-day and 3-day delivery services are available. Please check with us for availability of Saturday delivery service in your area. A street address is required for shipping - shipments cannot be delivered to a P.O. Box. USPS only will deliver to Military APO/FPO boxes. Freight charges are calculated at time of shipment and are included in your invoice. Most orders placed by 2:00 PM EST are shipped the same day.

BACKORDERS:
While many items are in stock for immediate shipment, occasionally an item will be backordered and shipped when available. Please contact us promptly if you wish to cancel a backorder.

REFUSED ORDERS:
All refused orders are subject to a 20% restocking charge. The customer is responsible for all shipping costs for returning a refused order.

DAMAGE OR SHORTAGE CLAIMS:
Please check your order carefully against our packing list on receipt of the shipment, and notify us of any missing items within two (2) business days. You must initiate claims for damaged merchandise directly with the delivering carrier. Retain ALL packing materials and contact the carrier immediately. Each shipment from ACS is fully insured by the carrier and all claims must be made through them. ACS is not obligated to initiate or handle damage claims for you.

RETURNS AND EXCHANGES:
Please contact ACS to report any shortage, wrong parts, concealed damage, etc. after receiving your shipment, and prior to returning any merchandise. All returns must have a Return Authorization Number showing on the return shipping label or they will be refused by our receiving department. Pack your return so items will not be damaged during shipment. Returns must be shipped prepaid (no CODs will be accepted) and should be insured. Returns must be in original boxes, in new, undamaged, unmodified and resalable condition. We will exchange, refund, or issue a store credit for returned items resalable as new. No returns will be accepted more than 30 days after date of invoice. Special order items are NOT returnable.

IF WE MAKE AN ERROR:
ACS may issue a call tag for goods shipped in error. Subject to our return and exchange policy above, replacements will be sent upon our receipt of the incorrect items. Shipping will be at our expense, per the shipping method of the original order. If replacements are required before items can be returned, you will be charged for the replacement item, and a credit or refund (without penalty) will be issued upon receipt for the incorrect goods.

WARRANTY DISCLAIMER:
ACS offers no warranties either express or implied on any items. Defects caused by misuse or items not used for the intended purposes are not covered. ACS's liability is limited to replacement or refund of items purchased and does not include labor and/or installation charges. ACS reserves the right to refuse any request for refund at anytime for any customers. All replacements are determined by the manufacturers warranty terms and conditions.

SECURITY & PRIVACY :
Credit Card Security:  Shopping at ACS is secure because all personal and credit card information is encrypted and protected using the Secure Socket Layer Protocol (SSL). When you press the check out button at the point of purchase, your credit card information is transferred in encrypted form. ACS does not store customer's credit card information.


Motorsport, High Performance Driving, Track Days, Driving Instruction and Off-Road driving is inherently dangerous and may result in serious injury or death. ACS explicitly disclaims any warranty of merchantability and any warranty of fitness for a particular purpose. ACS disclaims any responsibility for any claims or damages of any kind resulting from parts used for off-road or racing purposes. The purchaser of these parts or equipment assumes all responsibility and should comply with all local, state, and federal laws. ACS's liability is limited to replacement or refund of items purchased and does not include labor and/or installation charges. ACS reserves the right to refuse returns. All warranties comply with manufacturers warranty terms and conditions.



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Copyright © 2009 Apex Competition Systems. All rights reserved.
All prices on this site are in US Dollars. Apex Competition Systems reserve the
right to make alterations to specifications and prices without further notice.

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